Agent Solution & Support services Coordinator
Full-time
The Agent Solution & Support Services Coordinator is primarily responsible for ensuring clients experience warm and friendly service, leading the agent retention division and making sure associates are fully supported and happy
SPECIFIC DUTIES INCLUDE:
- Engage agents daily with a service attitude
- Assist agents with contract, client and sales challenges
- Maintain a high-minded, positive attitude
- Coordinate conference room usage
- Initiate and coordinate the transitioning of newly joined associates within 9 hours of commitment
- Improve the agent transition process within 12 months
- Organize and facilitate monthly orientation classes for newly joined associates
- Improve the agent orientation program and content within 12 months
- Keep reception/conference areas neat and presentable
- Ensure front desk is covered at all times
- Create & Manage office care program to in-house associates
- Organize and schedule other introductory classes monthly
- Initiate all exit interviews with departing associates within 9 hours of notice
- Organizing and coordinating company functions
- Follow up on all buyer/seller complaint calls within 12 hours
- Maintain office supplies inventory and submit orders to finance on a weekly basis
- Act as office liaison to company vendors including maintaining office supplies
- Setup and maintain office files and record systems
- Basic bookkeeping while working closely with the company accountant
- Prepare monthly reports for billing, payment records, activity and status of budget with the help of the company accountant
- Act as office Liaison between the realtors and the brokerage
PREFERRED REQUIREMENTS:
- Good communication skills
- Basic computer/Web skills
- Customer Care experience (A Plus)
- College Education (A Plus)
Application Instructions:
-Apply via email to [email protected]
-Attach resume as a PDF
-Include a cover letter in the body of the email
-Deadline application 3r July 2023
Marketing & Public Relations Executive
The marketing executive is responsible for increasing the brand awareness, developing and executing effective communication and media relations programs. A key part of this role is driving customer acquisition
In this role, you will get to:
- Develop a marketing communications plan including strategy, campaigns and goals
- Develop media relations strategy, seeking high-level placements in print, broadcast and online media
- Assist the rest of the marketing team with their day-to-day marketing tasks
- Manage media inquiries and interview requests
- Monitor, analyze and communicate PR results on a quarterly basis
- Update Website with New Listings (Change Status)
- Assemble/Coordinate Pre-Listing Guides
- Maintain Social Networks
- Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.
- Manage office image and brand awareness
- Create paper/digital marketing communications such as brochures and flyers
- Implement tracking systems for online marketing campaigns and activities
- Track the marketing mix that is used by competitors
- Developing original copy for social media platforms, website content, direct mail and print advertisements.
- Ensuring a consistent brand voice across all channels and copyediting marketing materials.
- Photography and videography of homes listed for sale and rent to meet the online marketing and print needs of Realtors at LIKO Limited
- Develop illustrations and designs using software.
We are looking for a candidate who:
- Has a degree in Marketing, Communications, Advertising or a related discipline
- Has previous marketing experience in a similar role
- Is highly organized
- Is proficient in Microsoft Office Suite
- Has intermediary experience in Adobe programs
- Has experience with social media platforms including Linkedin and Twitter
- Has a track record in designing and executing successful public relations
- Has a creative thinking
- Is excellent in communication, written and oral presentation skills.
- Has experience with SEO/SEM techniques and tools.
Application Instructions:
-Apply via email to [email protected]
-Attach resume as a PDF
-Include a cover letter in the body of the email
Real Estate Agent Recruiter
Nairobi, Kenya
Full-time
Salary: Retainer and commission
LIKO is seeking an Agent Recruiter located in the Nairobi area. This position plays a key role in bringing real estate professionals into our successful organization. The Agent Recruiter will engage with Real Estate professionals both new and experienced demonstrating to them how we can take their business to the next level. The position requires a real “sales” pro with exceptional, proven telephone prospecting skills, impeccable follow-up and great customer service.
In this role, you will get to:
- Use multiple sourcing tools to target agents to contact as well as build and manage a database using appropriate CRM software
- Outbound and inbound agent recruiting efforts, both cold and warm
- Memorize and internalize effective prospecting scripts
- Make monthly recruiting presentations and follow up accordingly
- Contact potential real estate agents to communicate the benefits of joining our team; articulate value proposition, and compensation plans when appropriate
- Schedule potential agent recruitment appointments and maintain recruiting records as needed
- Gather competitive intelligence on competing companies to better understand how to sell the LIKO value proposition
- Establish and maintain consistent email/postal drip campaign to all prospects
- Manage recruiting based website
- Improve lead generation results by expanding prospecting sources
- Facilitate agent transition
We are looking for a candidate who:
- Has excellent computer skills including experience with a CRM system or database to build and maintain pipeline
- Has the ability to make at least 10+ cold calls a day
- Demonstrates the ability to prioritize and work independently supporting a team
- Has excellent verbal and written communication skills
- Is above 25 years of age
- Exhibits basic business and financial understanding and capabilities
- Can demonstrate real estate experience although it is not a requirement
Application Instructions:
-Apply via email to [email protected]
-Attach resume as a PDF
-Include a cover letter in the body of the email